NoIP incident

Issues sending email with Alternate-Port SMTP

Minor Resolved View vendor source →

NoIP experienced a minor incident on July 4, 2021 affecting Alternate-port SMTP, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2021, 06:17 PM UTC
Resolved
Jul 04, 2021, 06:23 PM UTC
Duration
5m
Detected by Pingoru
Jul 04, 2021, 06:17 PM UTC

Affected components

Alternate-port SMTP

Update timeline

  1. investigating Jul 04, 2021, 06:17 PM UTC

    We are currently investigating reports of internal sever errors sending email using Alternate-Port SMTP. We apologize for any inconvenience this is causing and we are working diligently to identify the issue.

  2. resolved Jul 04, 2021, 06:23 PM UTC

    This issue causing send failures with Alternate-Port SMTP has been resolved. All systems are operational.