NoIP incident

DNS update delays for Free and Enhanced DNS Services

NoIP experienced a minor incident on July 14, 2021 affecting Free Dynamic DNS and Enhanced Dynamic DNS, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Jul 14, 2021, 02:20 AM UTC
Resolved: Jul 14, 2021, 02:45 AM UTC
Duration: 24m
Detected by Pingoru: Jul 14, 2021, 02:20 AM UTC

Affected components

Free Dynamic DNSEnhanced Dynamic DNS

Update timeline

investigating Jul 14, 2021, 02:20 AM UTC

We are currently investigating reports of DNS update delays on our Free and Enhanced DNS services. Based on initial research, all updates have been received, however we are experiencing delays processing our update queue. We will provide an update as soon as we have more information.
investigating Jul 14, 2021, 02:45 AM UTC

Connectivity problems between locations caused some queues to become impacted. All updates have been handled and no further delays expected.
resolved Jul 14, 2021, 02:45 AM UTC

This incident has been resolved.