NoIP incident

Issues reported with 3rd party transactional email provider

NoIP experienced a minor incident on July 14, 2021 affecting No-IP Transactional Email, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Jul 14, 2021, 04:02 AM UTC
Resolved: Jul 14, 2021, 04:17 AM UTC
Duration: 15m
Detected by Pingoru: Jul 14, 2021, 04:02 AM UTC

Affected components

No-IP Transactional Email

Update timeline

identified Jul 14, 2021, 04:02 AM UTC

SendGrid, our 3rd party transactional email provider is reporting authentication issues with their APIs. This affects outbound transactional email from No-IP such as account confirmation, password reset, system notices, billing notifications and other system emails. We will continue to monitor SendGrid updates for more information.
resolved Jul 14, 2021, 04:17 AM UTC

SendGrid is reporting they have resolved their issues impacting No-IP transactional email mail. All systems are operational.