NoIP experienced a minor incident on July 15, 2021 affecting Website and Account Management (my.noip.com), lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2021, 04:02 PM UTC
We are currently investigating reports of issues loading noip.com. Initial research is pointing to a denial of service attack that is overwhelming our network. DNS services are not affected. We will continue to investigate and work to mitigate this attack.
- monitoring Jul 15, 2021, 05:48 PM UTC
We have put measures in place to mitigate impacts to our networks from abusive IPs and the impact to the website appears to be resolved. We will continue to monitor this over the next few hours.
- resolved Jul 15, 2021, 06:24 PM UTC
The measures put in place to mitigate impacts to our networks from abusive IPs have resolved the issues loading noip.com. All systems are operational.