NoIP experienced a major incident on August 2, 2021 affecting Website and Account Management (my.noip.com), lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteAccount Management (my.noip.com)
Update timeline
- identified Aug 02, 2021, 02:57 PM UTC
We're aware of an issue with customers receiving 502 errors when trying to load specific pages on No-IP. This is our top priority and are working on resolving the matter quickly. This is specific to No-IP's website and does not disturb any services that are currently configured.
- monitoring Aug 02, 2021, 03:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 02, 2021, 04:24 PM UTC
This incident has been resolved.