NoIP incident

Email login and access issues

Minor Resolved View vendor source →

NoIP experienced a minor incident on October 1, 2021 affecting POP3 / IMAP Email and Mail Forwarding, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2021, 08:08 PM UTC
Resolved
Oct 01, 2021, 08:17 PM UTC
Duration
8m
Detected by Pingoru
Oct 01, 2021, 08:08 PM UTC

Affected components

POP3 / IMAP EmailMail Forwarding

Update timeline

  1. investigating Oct 01, 2021, 08:08 PM UTC

    One of No-IP's mail providers is reporting users are experiencing issues with login. They have identified the issues and are working to restore the failed services. We will update when we learn more

  2. identified Oct 01, 2021, 08:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 01, 2021, 08:15 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 01, 2021, 08:17 PM UTC

    This incident has been resolved.