NoIP incident

Website and Account Management Reporting Intermittent 502 Errors

Minor Resolved View vendor source →

NoIP experienced a minor incident on February 17, 2022 affecting Website and Account Management (my.noip.com), lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 03:51 PM UTC
Resolved
Feb 17, 2022, 06:57 PM UTC
Duration
3h 6m
Detected by Pingoru
Feb 17, 2022, 03:51 PM UTC

Affected components

WebsiteAccount Management (my.noip.com)

Update timeline

  1. investigating Feb 17, 2022, 03:51 PM UTC

    We are currently working to resolve the cause of intermittent degraded website performance causing 502 errors. We will provide an update as soon as we have more information.

  2. monitoring Feb 17, 2022, 04:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 17, 2022, 06:57 PM UTC

    The system has been stable for the last two hours. We are considering this issue resolved.