NoIP incident

Login and Sign-Up Failure

Critical Resolved View vendor source →

NoIP experienced a critical incident on April 19, 2022 affecting No-IP account signup and login, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2022, 05:33 PM UTC
Resolved
Apr 19, 2022, 06:47 PM UTC
Duration
1h 13m
Detected by Pingoru
Apr 19, 2022, 05:33 PM UTC

Affected components

No-IP account signup and login

Update timeline

  1. identified Apr 19, 2022, 05:33 PM UTC

    We've identified the issue causing login and sign-up failures. This is impacting our website and not dynamic updates.

  2. monitoring Apr 19, 2022, 05:52 PM UTC

    A fix has been implemented and we are able to see successful logins and sign-ups.

  3. monitoring Apr 19, 2022, 05:52 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 19, 2022, 06:47 PM UTC

    This incident has been resolved.