NoIP experienced a minor incident on June 2, 2023 affecting Website and Account Management (my.noip.com) and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2023, 02:40 PM UTC
We are currently investing reports of intermittent performance issues on noip.com. We'll provide an update when we have more information.
- identified Jun 02, 2023, 03:23 PM UTC
After further investigation, we believe specific IPs cannot reach noip.com, while other IPs are not experiencing any issues. We are working to mitigate this issue.
- monitoring Jun 02, 2023, 03:56 PM UTC
We have implemented a temporary fix and have confirmed that noip.com is reachable from all web servers again. We'll continue to monitor as we implement a permanent fix.
- resolved Jun 02, 2023, 04:37 PM UTC
We have implemented a fix for the issue that was affecting one of our web servers. All systems are operational.