NoIP experienced a minor incident on March 21, 2024 affecting Dynamic Update API, lasting 6h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Dynamic Update API
Update timeline
- investigating Mar 21, 2024, 03:06 PM UTC
We are currently investigating reports of dynamic updates failing intermittently with the error "Failed to Retrieve IP Address”.
- identified Mar 21, 2024, 05:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 21, 2024, 08:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2024, 10:02 PM UTC
This incident has been resolved.