NoIP incident

Service outage: Dynupdate

Critical Resolved View vendor source →

NoIP experienced a critical incident on April 3, 2024 affecting Free Dynamic DNS and Enhanced Dynamic DNS and 1 more component, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 06:05 PM UTC
Resolved
Apr 03, 2024, 10:24 PM UTC
Duration
4h 18m
Detected by Pingoru
Apr 03, 2024, 06:05 PM UTC

Affected components

Free Dynamic DNSEnhanced Dynamic DNSDynamic Update API

Update timeline

  1. investigating Apr 03, 2024, 06:05 PM UTC

    We are currently investigating reports of issues accessing our dynamic DNS update service, dynupdate. We are working to identify and resolve the issue and will provide updates as they are available.

  2. monitoring Apr 03, 2024, 06:24 PM UTC

    A fix has been implemented and we are now observing successful connections to dynupdate. We will continue to monitor dynupdate to ensure stability.

  3. resolved Apr 03, 2024, 10:24 PM UTC

    This incident has been resolved.