NoIP experienced a minor incident on April 22, 2024 affecting Support (noip.com/support), lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Support (noip.com/support)
Update timeline
- investigating Apr 22, 2024, 03:48 PM UTC
Our 3rd party phone support provider Zendesk is currently experiencing performance issues resulting in no sound and dropped calls for phone support. For current incident information visit status.zendesk.com
- monitoring Apr 22, 2024, 05:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2024, 09:55 PM UTC
This incident has been resolved.