NoIP experienced a minor incident on December 20, 2024 affecting Free Dynamic DNS and Enhanced Dynamic DNS and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Free Dynamic DNSEnhanced Dynamic DNSPlus Managed DNSDynamic Update API
Update timeline
- identified Dec 20, 2024, 03:26 PM UTC
We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in queue. DNS is continuing to resolve.
- monitoring Dec 20, 2024, 03:41 PM UTC
We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery.
- resolved Dec 20, 2024, 06:34 PM UTC
This incident is resolved and all systems are operational.