NoIP experienced a notice incident on April 18, 2025, lasting 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 18, 2025, 05:30 AM UTC
Earlier today, we experienced a brief interruption in DNS resolution due to an unexpected issue following a configuration update. The update caused our name servers to temporarily become unresponsive, leading to a roughly 10-minute window where DNS queries may have failed to resolve. DNS cashing may have caused longer resolution failures in some cases. Our engineering team quickly identified the issue and restored full functionality.
- resolved Apr 18, 2025, 05:31 AM UTC
We have resolved the DNS resolution disruption and are working on additional safeguards to prevent similar occurrences in the future. We sincerely apologize for any disruption this may have caused and appreciate your patience as we worked to resolve it.