Nobl9 incident

Chart data delayed

Minor Resolved View vendor source →

Nobl9 experienced a minor incident on July 15, 2025 affecting Chart Data and API Requests and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 01:33 PM UTC
Resolved
Jul 15, 2025, 03:08 PM UTC
Duration
1h 35m
Detected by Pingoru
Jul 15, 2025, 01:33 PM UTC

Affected components

Chart DataAPI RequestsReportsDashboards

Update timeline

  1. investigating Jul 15, 2025, 01:33 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 15, 2025, 01:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 15, 2025, 01:37 PM UTC

    Data in charts, dashboards, and SLO Status API are delayed by about 1 hour currently. This appears to have started at around 2025-07-15 10:00 UTC and the delay has been gradually growing since then.

  4. identified Jul 15, 2025, 01:55 PM UTC

    After partial rollback of a recent release, the delay is now decreasing (we're catching up).

  5. monitoring Jul 15, 2025, 02:02 PM UTC

    We have caught up completely. Data in charts, dashboards, and SLO Status API is now current.

  6. resolved Jul 15, 2025, 03:08 PM UTC

    We have caught up completely. Data in charts, dashboards, and SLO Status API is now current. If you have any questions, please reach out to [email protected]