Nobl9 incident

Chart Data Viewing, Data processing and Alerts are delayed on US1

Major Resolved View vendor source →

Nobl9 experienced a major incident on August 6, 2025 affecting Data Intake - Agent stable and beta and Data Intake - Direct stable and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 03:55 AM UTC
Resolved
Aug 06, 2025, 05:00 AM UTC
Duration
1h 5m
Detected by Pingoru
Aug 06, 2025, 03:55 AM UTC

Affected components

Data Intake - Agent stable and betaData Intake - Direct stableData Intake - Direct betaChart DataAlerting

Update timeline

  1. investigating Aug 06, 2025, 03:55 AM UTC

    Nobl9 is experiencing delays in sending alerts and data on the charts. Our engineering team is actively investigating the problem. If you have any questions please reach out to [email protected]

  2. identified Aug 06, 2025, 04:03 AM UTC

    Charts are back, processing and alerting are recovering.

  3. monitoring Aug 06, 2025, 04:06 AM UTC

    Charts are back, processing and alerting are recovering.

  4. monitoring Aug 06, 2025, 04:16 AM UTC

    Charts, processing, and alerting systems are fully operational. However, if any alerts were generated during the incident, they may be delayed. If you have any questions, please feel free to reach out to support at [email protected].

  5. resolved Aug 06, 2025, 05:00 AM UTC

    This incident has been resolved.