Nobl9 incident

Chart data latency

Minor Resolved View vendor source →

Nobl9 experienced a minor incident on December 7, 2022 affecting Chart Data, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 05:29 PM UTC
Resolved
Dec 07, 2022, 06:46 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 07, 2022, 05:29 PM UTC

Affected components

Chart Data

Update timeline

  1. identified Dec 07, 2022, 05:29 PM UTC

    We are experiencing chart data latency due to an upstream dependency. We have identified the issue and are working on mitigating it. All data is being processed and stored normally.

  2. identified Dec 07, 2022, 06:01 PM UTC

    We are still experiencing the issue with chart slowness and continuing to investigate.

  3. monitoring Dec 07, 2022, 06:25 PM UTC

    The chart data latency is recovering. We are monitoring the issue.

  4. resolved Dec 07, 2022, 06:46 PM UTC

    This incident has been resolved.