Nobl9 incident
Direct beta integrations are not gathering data
Nobl9 experienced a critical incident on August 22, 2023 affecting Data Intake - Agent stable and beta and Chart Data and 1 more component, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2023, 07:14 AM UTC
We have observed problems with our direct beta integrations not gathering data. We are investigating the issue and will update you shortly.
- identified Aug 22, 2023, 08:22 AM UTC
Direct beta integrations are collecting points again. The data is being backfilled and we are monitoring the situation.
- monitoring Aug 22, 2023, 10:21 AM UTC
The data is still being backfilled for some organizations. So far we haven't found any missed alerts, we will continue to monitor the situation and will update you as it unfolds. If you have any questions please reach out to [email protected].
- resolved Aug 22, 2023, 11:34 AM UTC
We have backfilled the data of all the affected organizations. During the incident, no alerts were skipped and after backfilling we have not found any gaps in data. We will continue to monitor our platform to make sure the data flow is stable. If you have any questions please reach out to [email protected].