Nobl9 incident

Direct integrations are not collecting data

Major Resolved View vendor source →

Nobl9 experienced a major incident on December 8, 2023 affecting Data Intake - Agent stable and beta, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2023, 07:31 PM UTC
Resolved
Dec 08, 2023, 08:34 PM UTC
Duration
1h 3m
Detected by Pingoru
Dec 08, 2023, 07:31 PM UTC

Affected components

Data Intake - Agent stable and beta

Update timeline

  1. investigating Dec 08, 2023, 07:31 PM UTC

    We are investigating an issue with some Direct integrations not being able to collect data.

  2. monitoring Dec 08, 2023, 07:50 PM UTC

    We have mitigated the issue and are monitoring Direct integrations now.

  3. monitoring Dec 08, 2023, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 08, 2023, 08:34 PM UTC

    Issue was resolved and all Direct integrations should now be functioning correctly. Around 25% of Direct integrations experienced around 30 minutes pause in gathering data. All data was gathered after resolving the issue, so there are no gaps in SLO calculations.