Nobl9 incident

Alerting for Composite SLOs in early access is malfunctioning

Major Resolved View vendor source →

Nobl9 experienced a major incident on March 13, 2024 affecting Alerting, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2024, 01:24 PM UTC
Resolved
Mar 13, 2024, 03:47 PM UTC
Duration
2h 22m
Detected by Pingoru
Mar 13, 2024, 01:24 PM UTC

Affected components

Alerting

Update timeline

  1. identified Mar 13, 2024, 01:24 PM UTC

    We have identified the issue and are working on a fix. It only affects customers participating in the alerting early access which have configured composite SLOs.

  2. identified Mar 13, 2024, 02:22 PM UTC

    We are continuing to work on a fix for this issue. If you have any questions please reach out to [email protected]

  3. resolved Mar 13, 2024, 03:47 PM UTC

    Alerting for Composite SLOs in early access is now working as expected. We have also confirmed that there was no impact on any organization and we didn’t miss any alert during the incident. If you have any questions please reach out to [email protected].