Nobl9 incident

Problems with displaying data on charts

Major Resolved View vendor source →

Nobl9 experienced a major incident on September 4, 2024 affecting Chart Data and Chart Data, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 02:00 PM UTC
Resolved
Sep 04, 2024, 02:40 PM UTC
Duration
39m
Detected by Pingoru
Sep 04, 2024, 02:00 PM UTC

Affected components

Chart DataChart Data

Update timeline

  1. investigating Sep 04, 2024, 02:00 PM UTC

    Nobl9 is experiencing problems with displaying data on charts. Our engineering team is actively investigating the issue, we will follow up with more details as the situation unfolds. If you have any questions, please reach out to [email protected].

  2. identified Sep 04, 2024, 02:12 PM UTC

    We have identified the issue, and our team is working on a fix. If you have any questions, please contact us at [email protected].

  3. monitoring Sep 04, 2024, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 04, 2024, 02:40 PM UTC

    This incident has been resolved, and charts are now working correctly. If you have any questions, please contact us at [email protected].