Nobl9 incident

General API and Web unavailability

Major Resolved View vendor source →

Nobl9 experienced a major incident on December 16, 2024 affecting Chart Data and Web App and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 05:41 PM UTC
Resolved
Dec 16, 2024, 06:47 PM UTC
Duration
1h 5m
Detected by Pingoru
Dec 16, 2024, 05:41 PM UTC

Affected components

Chart DataWeb AppAPI RequestsData ExportReportsDashboards

Update timeline

  1. identified Dec 16, 2024, 05:41 PM UTC

    Nobl9 is currently experiencing API related issues. Processing and Alerting is not affected.

  2. identified Dec 16, 2024, 05:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 16, 2024, 05:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 16, 2024, 06:47 PM UTC

    This incident has been resolved.