Nobl9 incident

Outage on Us1

Critical Resolved View vendor source →

Nobl9 experienced a critical incident on February 17, 2025 affecting Data Intake - Agent stable and beta and Data Intake - Direct stable and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 01:52 AM UTC
Resolved
Feb 17, 2025, 02:45 AM UTC
Duration
52m
Detected by Pingoru
Feb 17, 2025, 01:52 AM UTC

Affected components

Data Intake - Agent stable and betaData Intake - Direct stableData Intake - Direct betaChart DataWeb App

Update timeline

  1. investigating Feb 17, 2025, 01:52 AM UTC

    We are currently investigating an issue impacting US1 processing and the web application.

  2. investigating Feb 17, 2025, 01:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 17, 2025, 01:56 AM UTC

    We've identified the cause and are working on a fix

  4. identified Feb 17, 2025, 02:11 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Feb 17, 2025, 02:17 AM UTC

    The fix has been implemented and services are now available. Data may take some time to recover.

  6. monitoring Feb 17, 2025, 02:38 AM UTC

    Live data and alerts are fully functional, but historical chart data from during the incident is not yet available

  7. resolved Feb 17, 2025, 02:45 AM UTC

    The system is now fully operational.