Ninety incident

Some users are not receiving MFA through text messaging and cannot login

Minor Resolved View vendor source →

Ninety experienced a minor incident on May 19, 2025 affecting app.ninety.io, lasting 7h 4m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 03:17 PM UTC
Resolved
May 19, 2025, 10:22 PM UTC
Duration
7h 4m
Detected by Pingoru
May 19, 2025, 03:17 PM UTC

Affected components

app.ninety.io

Update timeline

  1. investigating May 19, 2025, 03:17 PM UTC

    We are currently investigating this issue.

  2. identified May 19, 2025, 03:51 PM UTC

    The issue has been identified.

  3. resolved May 19, 2025, 10:22 PM UTC

    This incident has been resolved.