Ninety incident

Users Unable to Create Rocks

Major Resolved View vendor source →

Ninety experienced a major incident on January 12, 2026 affecting www.ninety.io, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 03:26 PM UTC
Resolved
Jan 12, 2026, 03:57 PM UTC
Duration
31m
Detected by Pingoru
Jan 12, 2026, 03:26 PM UTC

Affected components

www.ninety.io

Update timeline

  1. investigating Jan 12, 2026, 03:26 PM UTC

    Investigating: We’re aware of an issue preventing some users from creating a Rock. Our engineering team is actively investigating and working toward a resolution. Thank you for your patience - updates will be posted here.

  2. monitoring Jan 12, 2026, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2026, 03:57 PM UTC

    This incident has been resolved.