Ninety incident

Some users are not receiving MFA through text messaging and cannot login

Minor Resolved View vendor source →

Ninety experienced a minor incident on April 21, 2025 affecting app.ninety.io, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 03:15 PM UTC
Resolved
Apr 21, 2025, 04:49 PM UTC
Duration
1h 33m
Detected by Pingoru
Apr 21, 2025, 03:15 PM UTC

Affected components

app.ninety.io

Update timeline

  1. investigating Apr 21, 2025, 03:15 PM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2025, 03:43 PM UTC

    The issue has been identified.

  3. monitoring Apr 21, 2025, 03:52 PM UTC

    We are monitoring the fix.

  4. resolved Apr 21, 2025, 04:49 PM UTC

    This incident has been resolved.