Ninety incident

Billing Outage

Major Resolved View vendor source →

Ninety experienced a major incident on October 10, 2024 affecting app.ninety.io, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 07:53 PM UTC
Resolved
Oct 10, 2024, 08:04 PM UTC
Duration
10m
Detected by Pingoru
Oct 10, 2024, 07:53 PM UTC

Affected components

app.ninety.io

Update timeline

  1. identified Oct 10, 2024, 07:53 PM UTC

    We are aware of an issue where customers cannot create companies or interact with their billing features. We have identified the problem and will publish updates once this outage has been resolved.

  2. resolved Oct 10, 2024, 08:04 PM UTC

    This outage has been resolved. Customers can now create companies and interact with billing features as usual.