Ninety experienced a major incident on October 16, 2024 affecting www.ninety.io and app.ninety.io, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
www.ninety.ioapp.ninety.io
Update timeline
- investigating Oct 16, 2024, 08:05 PM UTC
We have identified an issue where some customers are unable to complete the signup process. We are investigating the issue now and will provide regular updates with new information.
- identified Oct 16, 2024, 08:18 PM UTC
We've identified the cause of signup failures and are developing a solution now.
- resolved Oct 16, 2024, 09:08 PM UTC
This incident has been resolved.