Ninety incident

Reports of Performance Issues Following Scheduled Maintenance

Minor Resolved View vendor source →

Ninety experienced a minor incident on May 14, 2025 affecting www.ninety.io and app.ninety.io, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 11:57 AM UTC
Resolved
May 14, 2025, 06:13 PM UTC
Duration
6h 16m
Detected by Pingoru
May 14, 2025, 11:57 AM UTC

Affected components

www.ninety.ioapp.ninety.io

Update timeline

  1. investigating May 14, 2025, 11:57 AM UTC

    We're currently investigating reports of loading slowness, spinning loaders, or pages not displaying properly following our recent maintenance. Our team is actively working to identify the root cause and restore full performance as quickly as possible.

  2. investigating May 14, 2025, 12:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 14, 2025, 12:37 PM UTC

    We are continuing to investigate this issue.

  4. identified May 14, 2025, 01:48 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified May 14, 2025, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified May 14, 2025, 03:09 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified May 14, 2025, 03:52 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified May 14, 2025, 04:37 PM UTC

    We are continuing to work on a fix for this issue.

  9. monitoring May 14, 2025, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved May 14, 2025, 06:13 PM UTC

    This incident has been resolved.