Nile had 5 outages in the last 2 years totaling 10h 22m of downtime — averaging 0.2 incidents per month.
There were 5 Nile outages since February 28, 2025 totaling 10h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
recovery is in progress
This incident has been resolved.
New SSO connections are currently failing. Existing sessions are not impacted. Our team is investigating and will post updates as we have them.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
SLA reporting starting to flow
issue has been resolved
This incident has been resolved.
We are currently investigating this issue.
Nile Portal issue is identified and team is actively working to resolve it.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Nile Portal issue is identified and team is actively working to resolve it.
This incident has been resolved.