Nile Outage History

Nile is up right now

Nile had 3 outages in the last 2 years totaling 5h 1m of downtime — averaging 0.1 incidents per month.

There were 3 Nile outages since February 28, 2025 totaling 5h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nilesecure.com

Minor December 12, 2025

Data Processing Delays - Reporting Tools Affected

Detected by Pingoru
Dec 12, 2025, 07:22 AM UTC
Resolved
Dec 12, 2025, 08:36 AM UTC
Duration
1h 13m
Affected: Nile AWS Cloud
Timeline · 4 updates
  1. investigating Dec 12, 2025, 07:22 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

  2. identified Dec 12, 2025, 07:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2025, 08:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2025, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 25, 2025

SLA coverage details are missing from dashboard

Detected by Pingoru
Jul 25, 2025, 10:13 AM UTC
Resolved
Jul 25, 2025, 11:01 AM UTC
Duration
47m
Affected: Nile AWS Cloud
Timeline · 3 updates
  1. investigating Jul 25, 2025, 10:13 AM UTC

    SLA reporting starting to flow

  2. monitoring Jul 25, 2025, 10:40 AM UTC

    issue has been resolved

  3. resolved Jul 25, 2025, 11:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 28, 2025

Nile Portal showing empty tiles in place of relevant data

Detected by Pingoru
Feb 28, 2025, 01:51 AM UTC
Resolved
Feb 28, 2025, 04:51 AM UTC
Duration
3h
Affected: Nile AWS Cloud
Timeline · 6 updates
  1. investigating Feb 28, 2025, 01:51 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 28, 2025, 02:26 AM UTC

    Nile Portal issue is identified and team is actively working to resolve it.

  3. investigating Feb 28, 2025, 02:27 AM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 28, 2025, 02:53 AM UTC

    We are continuing to investigate this issue.

  5. identified Feb 28, 2025, 03:58 AM UTC

    Nile Portal issue is identified and team is actively working to resolve it.

  6. resolved Feb 28, 2025, 04:51 AM UTC

    This incident has been resolved.

Read the full incident report →