Nile Outage History

Nile is up right now

Nile had 3 outages in the last 2 years totaling 2h 40m of downtime — averaging 0.1 incidents per month.

There were 3 Nile outages since July 25, 2025 totaling 2h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nilesecure.com

Minor July 17, 2026

Degraded Performance — SSO

Detected by Pingoru
Jul 17, 2026, 04:36 PM UTC
Resolved
Jul 17, 2026, 05:16 PM UTC
Duration
39m
Affected: Nile AWS CloudNile GCP Cloud
Timeline · 5 updates
  1. investigating Jul 17, 2026, 04:36 PM UTC

    New SSO connections are currently failing. Existing sessions are not impacted. Our team is investigating and will post updates as we have them.

  2. identified Jul 17, 2026, 04:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 17, 2026, 04:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 17, 2026, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 17, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 12, 2025

Data Processing Delays - Reporting Tools Affected

Detected by Pingoru
Dec 12, 2025, 07:22 AM UTC
Resolved
Dec 12, 2025, 08:36 AM UTC
Duration
1h 13m
Affected: Nile AWS Cloud
Timeline · 4 updates
  1. investigating Dec 12, 2025, 07:22 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

  2. identified Dec 12, 2025, 07:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2025, 08:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2025, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 25, 2025

SLA coverage details are missing from dashboard

Detected by Pingoru
Jul 25, 2025, 10:13 AM UTC
Resolved
Jul 25, 2025, 11:01 AM UTC
Duration
47m
Affected: Nile AWS Cloud
Timeline · 3 updates
  1. investigating Jul 25, 2025, 10:13 AM UTC

    SLA reporting starting to flow

  2. monitoring Jul 25, 2025, 10:40 AM UTC

    issue has been resolved

  3. resolved Jul 25, 2025, 11:01 AM UTC

    This incident has been resolved.

Read the full incident report →