NFTX Outage History

NFTX is up right now

NFTX had 3 outages in the last 2 years totaling 33h 39m of downtime — averaging 0.1 incidents per month.

There were 3 NFTX outages since June 9, 2024 totaling 33h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nftx.io

Major June 28, 2024

Indexer not picking up new vault activity

Detected by Pingoru
Jun 28, 2024, 08:16 AM UTC
Resolved
Jun 28, 2024, 03:07 PM UTC
Duration
6h 51m
Affected: NFTX AppNFTX V3 AppNFTX V3 API
Timeline · 3 updates
  1. investigating Jun 28, 2024, 08:16 AM UTC

    The indexer that pulls updates from the subgraph is not collecting the latest data. This is causing some buys/sells to not show up against the ongoing activity on V2 and V3 apps. The AMM reporting on NFTX V3 is showing the buys/sells against the pool, however the vaults/collections are not showing the new items in and out of the vault. This may cause some issues when trying to buy and item that no longer belongs in the vault, or selling the item and it not appearing immediately. This will not impact the protocol, all transactions will either fail or succeed, no NFTs or funds are at risk.

  2. identified Jun 28, 2024, 09:55 AM UTC

    A sell evet on NFTX V3 has caused an error on the NFTX V3 vaults subgraph. Any transactions from block https://etherscan.io/block/20183594 hasn't been picked up yet. An update to the subgraph is in progress now, then will be pushed to studio and reindexed.

  3. resolved Jun 28, 2024, 03:07 PM UTC

    The subgraph has now been upgraded to cover the issues with the fault indexing the transaction. All data is back and running again.

Read the full incident report →

Minor June 9, 2024

Owned NFTs showing no holdings

Detected by Pingoru
Jun 09, 2024, 08:37 AM UTC
Resolved
Jun 10, 2024, 11:25 AM UTC
Duration
1d 2h
Affected: NFTX App
Timeline · 2 updates
  1. identified Jun 09, 2024, 08:37 AM UTC

    On the sell page on https://nftx.io, as well as the sell pages on the individual vaults, the 721 and 1155 subgraph are not returning NFTs that are held by the connected user. We have identified the issue and are updating the subgraph. In the meantime, you can still sell your items into NFTX through https://explorer.reservoir.tools/ethereum and https://pro.opensea.io/

  2. resolved Jun 10, 2024, 11:25 AM UTC

    The subgraphs have been updated and user holdings are now appearing on the main sell page https://nftx.io/sell/ and individual vault sell pages.

Read the full incident report →