NFTX incident

NFTX Minting App - not showing Crypto Kitties

Minor Resolved View vendor source →

NFTX experienced a minor incident on April 28, 2021 affecting NFTX App, lasting 7d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2021, 04:58 PM UTC
Resolved
May 05, 2021, 09:12 PM UTC
Duration
7d 4h
Detected by Pingoru
Apr 28, 2021, 04:58 PM UTC

Affected components

NFTX App

Update timeline

  1. investigating Apr 28, 2021, 04:58 PM UTC

    If you have Crypto Kitties in your wallet these are not showing as available for minting on the https://app.nftx.org

  2. identified Apr 28, 2021, 04:59 PM UTC

    The issue has been identified and is related to the Kitty contract not adhering to the 721 standards. As a result, these NFTs are not being picked up by our ERC721 SubGraph API. We are currently looking at updating the API to include non standard NFT contracts.

  3. identified Apr 29, 2021, 01:57 PM UTC

    We have reviewed the API requirements through the SubGraph and additional requirements have been specified. These changes require an overhaul of the existing SubGraph API's and will take two weeks to develop and test. During this time, minting on the new App UI is not available, however you can still mint via that https://nftx.org for both Kitty Funds. You can follow the docs ,https://docs.nftx.org/archive/old-tutorials/minting-fund-tokens, to see how to mint using the original interface. We will update this ticket once the SubGraph endpoint has been redeployed for monitoring.

  4. identified May 04, 2021, 03:01 PM UTC

    The SubGraph has been created to cover this scenario and we are going through testing now.

  5. resolved May 05, 2021, 09:12 PM UTC

    Subgraph has been updated and the Kitties pull through. It should be noted that if your Kitty is not part of the eligibility list you will need to check the "Show ineligible NFTs" to see them. Then, you can select them and Request to Mint.