NFTX incident

DeafBeef NFTs not showing

Minor Resolved View vendor source →

NFTX experienced a minor incident on May 13, 2021 affecting NFTX App, lasting 12h 38m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2021, 08:47 PM UTC
Resolved
May 14, 2021, 09:25 AM UTC
Duration
12h 38m
Detected by Pingoru
May 13, 2021, 08:47 PM UTC

Affected components

NFTX App

Update timeline

  1. investigating May 13, 2021, 08:47 PM UTC

    Currently there is an issue with the SubGraph response which seems to be missing out some Deafbeef NFTs when checking users wallets. Any Deafbeef NFTs ranged between 0-127 are eligible for minting even if they are not being displayed on the https://app.nftx.org. You can still mint these Deafbeef Series 0 NFTs between 0-127 through our old interface https://classic.nftx.org/#/fund/67 We are looking into the SubGraph issue and will update the incident once we have identified the problem.

  2. resolved May 14, 2021, 09:25 AM UTC

    The logic for showing NFTs that were eligible included tokenId >= range[0] && tokenId <= range[1]. This worked until another fix was added to cover assets with long ids which caused some eligible tokens to appear inelligible. This has been revereted using BigNumber methods and the bug is fixed.