NFTX experienced a minor incident on July 19, 2021 affecting NFTX App, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 19, 2021, 11:24 PM UTC
We utilise the OpenSea API to provide metadata details about the NFTs in each of the vaults, providing data like name and image. At the moment the OpenSea API is heavily throttled and images are loading much slower than normal. The problem has been reported and we are awaiting further information.
- identified Jul 21, 2021, 08:35 PM UTC
OpenSea have banned all requests coming through CloudFlare workers. We updated the way in which we were retrieving the images however the load times were sub-optimal. We have set up another reverse proxy route into the OpenSea API and that has now been deployed.
- resolved Jul 21, 2021, 08:35 PM UTC
The fix has been pushed and all the vaults are returning the assests and images in recording time. Thank you for your patience.