NFTX incident

Art Blocks available to mint showing duplicates

Notice Resolved View vendor source →

NFTX experienced a notice incident on July 21, 2021 affecting NFTX App, lasting 10h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2021, 10:21 PM UTC
Resolved
Jul 22, 2021, 09:00 AM UTC
Duration
10h 39m
Detected by Pingoru
Jul 21, 2021, 10:21 PM UTC

Affected components

NFTX App

Update timeline

  1. investigating Jul 21, 2021, 10:21 PM UTC

    We are seeing an issue where Art Block vaults are listing more NFTs available to mint than are in your wallet. When viewing the vault mint screen we are seeing multiple versions of the same NFT. A refresh of the page fixes this. This is a UI issue and doesn't impact the minting/redeeming. Further updates to come.

  2. identified Jul 22, 2021, 08:59 AM UTC

    To show the available NFTs you have for minting we take all the current vault NFT contract addresses and use them to match against and NFTs you have in your wallet. Currently there are 8 Art Block vaults, but they all share the same Contract address (we separate what is eligible in those vaults through a range). We were then querying the wallet 8 times to find art blocks, and not making the array unique (hence why it showed that you had 8x the number of artblock NFTs available to mint.

  3. resolved Jul 22, 2021, 09:00 AM UTC

    When there are multiple vaults with the same contract we are only doing the lookup once. This is saving an additional 7 requests to the graph and is now showing the correct number of art blocks.