NFTX incident

Metamask errors

Notice Resolved View vendor source →

NFTX experienced a notice incident on August 19, 2021 affecting NFTX App, lasting 13h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2021, 09:16 PM UTC
Resolved
Aug 20, 2021, 10:27 AM UTC
Duration
13h 11m
Detected by Pingoru
Aug 19, 2021, 09:16 PM UTC

Affected components

NFTX App

Update timeline

  1. investigating Aug 19, 2021, 09:16 PM UTC

    We have noticed that since the update to Metamask on the 18th August some users are experiencing the NFTX App crashing and showing a white screen with "Application error: a client-side exception has occurred (deeloper guidance)." Although you get this error, the TX is still going through in all cases so far and a refresh of the screen will bring the app back up again. We are investigating the issue and will look to push a fix for this tomorrow 20th August. Further updates to come tomorrow.

  2. resolved Aug 20, 2021, 10:27 AM UTC

    A fix was pushed to fix this issue and it is now working as expected. Thanks to Alex Brandes, https://github.com/AlexBrandes, for finding a work around and adding it to the GitHub issues https://github.com/EthWorks/useDApp/issues/289#issuecomment-901546145