NFTX incident

Graph API endpoint

Minor Resolved View vendor source →

NFTX experienced a minor incident on August 23, 2021 affecting NFTX App, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2021, 07:33 PM UTC
Resolved
Aug 23, 2021, 07:48 PM UTC
Duration
14m
Detected by Pingoru
Aug 23, 2021, 07:33 PM UTC

Affected components

NFTX App

Update timeline

  1. investigating Aug 23, 2021, 07:33 PM UTC

    We are having connection problems to the Graph API endpoint, this is causing some issues when loading vault listings.

  2. identified Aug 23, 2021, 07:47 PM UTC

    The graph endpoint had become stuck and needed a server reboot. This was done, and the endpoint has been switched back to the new version of the Graph which is more robust.

  3. resolved Aug 23, 2021, 07:48 PM UTC

    The new endpoint is working and the vaults are coming back.