NFTX incident

SubGraph Issues - onchain data may be behind.

Minor Resolved View vendor source →

NFTX experienced a minor incident on October 9, 2021 affecting NFTX App, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2021, 07:29 AM UTC
Resolved
Oct 11, 2021, 06:20 PM UTC
Duration
2d 10h
Detected by Pingoru
Oct 09, 2021, 07:29 AM UTC

Affected components

NFTX App

Update timeline

  1. investigating Oct 09, 2021, 07:29 AM UTC

    Currently investigating and bringing up the backup graph.

  2. investigating Oct 09, 2021, 09:33 AM UTC

    You may experience delay in the following areas - Vault Holdings - Viewing staked positions - New Vault creations The Graph is resynchronising now and will be available in a few hours.

  3. monitoring Oct 09, 2021, 11:00 AM UTC

    There was an issue with the production Graph endpoint which is now reindexing. We are using our backup endpoint while the reindex is working through to the latest block and we are seeing staked positions and new vaults through the front end. Everything is working as expected again, and once the product Graph has updated we will switch back across. There is no difference between the data on both versions, the difference is the production endpoint has a greater number of resources to fulfill large numbers of concurrent requests.

  4. resolved Oct 11, 2021, 06:20 PM UTC

    This incident has been resolved.