NFTX incident

Subgraph indexing issues

Major Resolved View vendor source →

NFTX experienced a major incident on January 20, 2022 affecting NFTX App, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2022, 05:46 PM UTC
Resolved
Jan 20, 2022, 11:56 PM UTC
Duration
6h 10m
Detected by Pingoru
Jan 20, 2022, 05:46 PM UTC

Affected components

NFTX App

Update timeline

  1. investigating Jan 20, 2022, 05:46 PM UTC

    Some of the staking pages are not reflecting your permissions due to an issue with the requests to our subgraph. We are looking into the issue now.

  2. resolved Jan 20, 2022, 11:56 PM UTC

    While we were waiting for the shared hosting on The Graph to index we had a temporary infrasturcture which couldn't handle the additional traffic after the relaunch. This has been replaced with the graph index node that will be used for the decentralised graph index moving fowards. This has been operational for a few hours now with no further reported issues.