NFTX incident

Some NFT image/details not appearing

Minor Resolved View vendor source →

NFTX experienced a minor incident on January 20, 2022 affecting NFTX App, lasting 21h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2022, 03:24 PM UTC
Resolved
Jan 21, 2022, 12:48 PM UTC
Duration
21h 23m
Detected by Pingoru
Jan 20, 2022, 03:24 PM UTC

Affected components

NFTX App

Update timeline

  1. investigating Jan 20, 2022, 03:24 PM UTC

    OpenSea are currently experiencing an outage on their site and API. The API issues are impacting the display of the images and some metadata around the items within the vaults. Where we already have cached the assets you can see them, but any not cached will not load at the moment. https://status.opensea.io/incidents/88862t31ybw5

  2. identified Jan 20, 2022, 11:57 PM UTC

    OpenSea have experienced high levels of traffic and have disabled a number of API users. We have reached out to get our keys added back to the allow list and are still awaiting feedback from Opensea.

  3. resolved Jan 21, 2022, 12:48 PM UTC

    The API issue seems to be resolved now. We are looking into making Covalent our preferred metadata API provider while potentially building our own solution that indexes directly off the contracts.