NFTX experienced a minor incident on June 16, 2022 affecting NFTX App, lasting 9h 9m. The incident has been resolved; the full update timeline is below.
Affected components
NFTX App
Update timeline
- investigating Jun 16, 2022, 07:12 AM UTC
The search filters on our collections are currently returning no options/results.
- identified Jun 16, 2022, 07:14 AM UTC
The records have dropped from our Algolia search provider. We are looking to restore the index from yesterdays backup while also rebuilding the index from scratch (this takes a few hours). We have also indentified that an error with the graph response caused the issue and will patch the script to avoid any false responses causing these issues.
- resolved Jun 16, 2022, 04:21 PM UTC
The index has completed and all filters are working again as expected.