NFTX incident

Graph responses failing

Critical Resolved View vendor source →

NFTX experienced a critical incident on October 12, 2022 affecting NFTX App, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2022, 06:16 AM UTC
Resolved
Oct 12, 2022, 06:43 AM UTC
Duration
27m
Detected by Pingoru
Oct 12, 2022, 06:16 AM UTC

Affected components

NFTX App

Update timeline

  1. investigating Oct 12, 2022, 06:16 AM UTC

    There is an issue with the graph responses on the NFTX marketplace and yield app. These are being looked into now.

  2. identified Oct 12, 2022, 06:43 AM UTC

    There was unpaid GRT owing on the API keys that are maintained for Graph requests.

  3. resolved Oct 12, 2022, 06:43 AM UTC

    The GRT balance has been updated and queries are successfully being served.