NFTX incident

Search Filters Lagging

Minor Resolved View vendor source →

NFTX experienced a minor incident on November 9, 2022 affecting NFTX App, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2022, 09:08 AM UTC
Resolved
Nov 09, 2022, 10:26 AM UTC
Duration
1h 18m
Detected by Pingoru
Nov 09, 2022, 09:08 AM UTC

Affected components

NFTX App

Update timeline

  1. investigating Nov 09, 2022, 09:08 AM UTC

    We have noticed that some of the new items minted into the vaults are not showing up in the search filters. We are revieiwing this issue now and will update once we have identified this problem.

  2. identified Nov 09, 2022, 10:26 AM UTC

    The issue occurred when Hashmasks and Wizards had a free claime which resulted in the cycling of all the NFTs from the vaults. The cycle increased the difference in holdings on the vaults compared with the search holdings by more than 5% which triggered a manual check to ensure this was okay. Now the check is complete and the scripts are running as expected again.

  3. resolved Nov 09, 2022, 10:26 AM UTC

    This incident has been resolved.