NFTX experienced a major incident on February 3, 2023 affecting NFTX App, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 03, 2023, 11:14 AM UTC
There is an issue with the network provider on the Arbitrum app at the moment; we are working on finding a solution now.
- identified Feb 04, 2023, 01:48 AM UTC
There is an issue with our the current implementation of UseDapp that we are using on the Marketplace, which Rainbow kit seems to be working fine. The Marketplace (https://arbitrum.nftx.io) is migrating to rainbow kit to alleviate the issues. Further details will be provided as updates are available
- resolved Feb 04, 2023, 07:27 PM UTC
We have temporarily disabled the server-side rendering (SSR), which has fixed the issues we were having on the Arbitrum chain. This has a knock-on impact of disabling the social card shares, however it is preferential in this situation while we update the web app to us Rainbow Kit for wallet connections.