NFTX incident

RPC Node outage

Minor Resolved View vendor source →

NFTX experienced a minor incident on May 13, 2023 affecting NFTX App, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2023, 07:26 AM UTC
Resolved
May 14, 2023, 08:34 AM UTC
Duration
1d 1h
Detected by Pingoru
May 13, 2023, 07:26 AM UTC

Affected components

NFTX App

Update timeline

  1. investigating May 13, 2023, 07:26 AM UTC

    The RPC nodes for NFTX are behind the current block and some transactions may fail.

  2. investigating May 13, 2023, 07:28 AM UTC

    We are still seeing buys and sells on the platform, and across other aggregators, however some actions like staking and unstaking are throwing errors on the app.

  3. identified May 13, 2023, 08:23 AM UTC

    The RPC servers were returning a 503 response and casuing issues with both the API indexer and the app. These have been fixed and the site is working as expected.

  4. monitoring May 13, 2023, 08:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 14, 2023, 08:34 AM UTC

    The RPC node has been running successfully for the past 24 hours and we are closing this ticket.