NFTX incident

nftx-v3 API connection issues

Minor Resolved View vendor source →

NFTX experienced a minor incident on June 1, 2024 affecting NFTX App and NFTX V3 App and 1 more component, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2024, 10:15 AM UTC
Resolved
Jun 03, 2024, 08:44 AM UTC
Duration
1d 22h
Detected by Pingoru
Jun 01, 2024, 10:15 AM UTC

Affected components

NFTX AppNFTX V3 AppNFTX V3 API

Update timeline

  1. investigating Jun 01, 2024, 10:15 AM UTC

    There are currently 500 errros on a number of the NFTX V3 API requests. All vaults/funds/nfts are safu.

  2. monitoring Jun 01, 2024, 10:48 AM UTC

    The issue has resolved itself however we're still looking into the root cause.

  3. resolved Jun 03, 2024, 08:44 AM UTC

    The issue was attributed to the Graph Index server. An abundance of requests through the graph led to some queries receiving 400 responses. Additional improvements have been made to the graph server and settings to improve caching and load capabilities.