NFTX experienced a minor incident on June 9, 2024 affecting NFTX App, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
NFTX App
Update timeline
- identified Jun 09, 2024, 08:37 AM UTC
On the sell page on https://nftx.io, as well as the sell pages on the individual vaults, the 721 and 1155 subgraph are not returning NFTs that are held by the connected user. We have identified the issue and are updating the subgraph. In the meantime, you can still sell your items into NFTX through https://explorer.reservoir.tools/ethereum and https://pro.opensea.io/
- resolved Jun 10, 2024, 11:25 AM UTC
The subgraphs have been updated and user holdings are now appearing on the main sell page https://nftx.io/sell/ and individual vault sell pages.