NFTX experienced a major incident on June 28, 2024 affecting NFTX App and NFTX V3 App and 1 more component, lasting 6h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 28, 2024, 08:16 AM UTC
The indexer that pulls updates from the subgraph is not collecting the latest data. This is causing some buys/sells to not show up against the ongoing activity on V2 and V3 apps. The AMM reporting on NFTX V3 is showing the buys/sells against the pool, however the vaults/collections are not showing the new items in and out of the vault. This may cause some issues when trying to buy and item that no longer belongs in the vault, or selling the item and it not appearing immediately. This will not impact the protocol, all transactions will either fail or succeed, no NFTs or funds are at risk.
- identified Jun 28, 2024, 09:55 AM UTC
A sell evet on NFTX V3 has caused an error on the NFTX V3 vaults subgraph. Any transactions from block https://etherscan.io/block/20183594 hasn't been picked up yet. An update to the subgraph is in progress now, then will be pushed to studio and reindexed.
- resolved Jun 28, 2024, 03:07 PM UTC
The subgraph has now been upgraded to cover the issues with the fault indexing the transaction. All data is back and running again.